I'm really sorry, but I lost faith in HP products.Īs the color cartridge is not HP, it is possible that this is the origin of the problem. I cleaned the contacts of color and black ink, but the message remains. I did a hard-reset twice (unplug, plug, number 6 and #) but the message remains I went on & off the printer but the message remains I changed the colour and black cartridges, but the message remains It also doesn't allow me not to perform any other function then print in black, zilch. This message was presented in my printer and do not wont go away. Some all-in-one models do not support this feature, I'm not sure August Officejet 6310.ĪiO 6310 cartridge error: cartridge on left must be replaced To be printed (do not copy) you may be able to print reserve mode by removing the color cartridge. The problem can help to clean the contacts of the cartridge as shown here. The cartrdige is empty would not cause printing to be blocked on this model, but if it is not electrically you will get this message. I am ready to throw this thing and get a Lexmark! Is there a way to bypass the error message that I receive? The printer will not print anything right now. I only print in black ink and my color cartridge is empty. Cartridge error: cartridge on left must be replaced.
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